BetMGM Cookie Policy

We use cookies and similar tracking technologies across our websites and applications to make BetMGM Canada work properly, to keep your account secure, and to improve your overall experience. This Cookie Policy explains what cookies are, how we and our partners use them when you access BetMGM casino, sportsbook, and poker services in Ontario and Alberta, and how you can manage your preferences. By continuing to use our platform, including the BetMGM app or BetMGM ontario app, you agree to our use of cookies as described below, unless you disable them through your browser or device settings.

What Are Cookies

Cookies are small text files placed on your device when you visit a website or use an app. They allow us to recognize your device, remember your preferences, and understand how you interact with our services. We at BetMGM also use related technologies such as web beacons, pixels, local storage, and software development kit (SDK) identifiers within our mobile apps, and references to "cookies" in this policy include these similar technologies unless stated otherwise.

Why We Use Cookies

At BetMGM, we rely on cookies for several core purposes connected to operating a licensed gaming platform in Ontario and Alberta. Our use of cookies helps us verify your identity, maintain the security of your betmgm login session, and ensure that wagering activity is restricted to players physically located within the licensed province, as required by iGaming Ontario and the Alberta Gaming, Liquor & Cannabis Commission.

• We use cookies to keep you signed in after you complete your betmgm casino login or betmgm login ontario process, so you don't need to re-enter your credentials repeatedly.
• We use geolocation-related cookies and device data to confirm that your wagering session remains within the licensed province, and a session is terminated immediately if your device leaves that territory.
• Our systems use cookies to detect fraud, prevent unauthorized access, and protect against attempts to falsify or obscure your location.
• We use cookies to remember your language preference, display settings, and other choices across our betmgm casino app and browser platform.
• We use analytics cookies to understand how players use our betmgm online casino, betmgm sportsbook, and poker room, helping us improve navigation, loading speed, and game selection.
• We use cookies to measure the performance of a betmgm bonus code, betmgm promo code, or betmgm sportsbook promo code campaign, and to ensure welcome offers are applied correctly to eligible new accounts.
• Our advertising partners use cookies to display relevant BetMGM promotions, including sports and casino new player offers, on third-party websites and social media platforms.

Strictly Necessary Cookies

Some cookies are essential to the functioning of BetMGM Canada and cannot be switched off in our systems. These cookies support your betmgm casino login, secure your session data, enforce responsible gaming limits, and allow the Cashier page to process deposits and withdrawals correctly. Without these cookies, core features such as placing a wager, opening the betmgm poker client, or accessing your Rewards tab may not work as intended.

Performance and Analytics Cookies

We use performance cookies to collect information about how you use our services, including which pages you visit, how long you stay, and which features of the betmgm casino app or betmgm ontario app you use most often. This information is generally collected in an aggregated or pseudonymized form and helps us identify technical issues, optimize loading times, and refine our game library and promotional offers.

Functionality Cookies

Functionality cookies allow us to remember choices you make, such as your preferred currency display, notification settings, or table layout in our poker room. These cookies also help us recall whether you have already seen certain onboarding messages or promotional banners, so we do not repeat the same content unnecessarily during your visit to BetMGM.

Advertising and Targeting Cookies

We and our marketing partners use advertising cookies to deliver content relevant to your interests, including offers related to a betmgm bonus code for existing users or a betmgm new user promo. These cookies may track your activity across other websites you visit and are used to measure the effectiveness of our advertising campaigns. If you opt out of marketing communications, we will still use essential cookies required to operate your account.

Cookies Used by Our Partners

Our platform integrates services from identity verification providers, payment processors, and analytics companies, each of which may set their own cookies when you interact with BetMGM. For example, cookies associated with Aristotle, GBGroup, and Jumio support the identity checks we are required to perform under our provincial licenses, drawing on Canadian credit bureau data from TransUnion Canada and Equifax Canada where necessary. Payment providers linked to methods such as Interac e-Transfer, PayPal, and Apple Pay may also place cookies to facilitate secure transactions through the Cashier page. We do not control the cookies set by these third parties directly, and we encourage you to review their respective privacy and cookie notices for further detail.

Cookies on Our Mobile Applications

When you download and use our BetMGM app for iOS or Android, including the betmgm casino app ontario version, similar tracking technologies operate through device identifiers, SDKs, and mobile analytics tools rather than traditional browser cookies. These technologies allow us to remember your betmgm login credentials securely, support push notifications about your account or promotions, and help our poker software and live dealer streaming features function smoothly. Our commitment to protecting your data applies equally whether you access BetMGM through a browser or through the betmgm ontario app.

How Long Cookies Remain Active

Cookies fall into two general categories based on how long they remain on your device. Session cookies are temporary and are deleted automatically once you close your browser or log out following a betmgm casino ontario login. Persistent cookies remain stored for a longer period, ranging from a few days to several months or longer, and are used to remember your preferences or recognize you on return visits without requiring you to repeat a full bet mgm login each time.

Managing Your Cookie Preferences

You can manage or disable cookies at any time through your browser settings, your device settings, or the cookie preference tool available on our website where applicable. Most browsers allow you to block, delete, or receive notifications about cookies, and mobile operating systems offer settings to limit ad tracking or reset advertising identifiers. Please note that disabling certain cookies, particularly those we classify as strictly necessary, may prevent you from completing a bet mgm casino log in, accessing your Rewards tab, or using specific features of our sportsbook and casino platforms.

• You can adjust your browser settings to refuse all cookies or to alert you when a cookie is being placed.
• You can clear existing cookies stored on your device through your browser's privacy settings.
• You can reset or limit ad tracking identifiers within your mobile device settings for the betmgm app.
• You can contact our Customer Care team if you have questions about how disabling cookies may affect your account functionality.

Do Not Track Signals

Some browsers offer a "Do Not Track" feature that signals to websites that you do not wish to be tracked. At this time, we do not respond to Do Not Track signals in a uniform manner across all our systems, as there is no established industry standard for interpreting these signals. We will update this section if that changes and industry-wide standards are adopted.

Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in technology, regulation, or our own business practices. When we make material changes, we will revise the effective date at the top of this page and, where appropriate, provide additional notice through your account or on our website. We encourage you to review this policy from time to time so you remain informed about how we and our partners use cookies across BetMGM Canada.

Contact Us About Cookies

If you have questions about this Cookie Policy or how we use tracking technologies on our platform, you can reach our Customer Care team through the Help & Customer Care portal, available 24/7, or by phone at +1-343-488-5355 for Ontario or +1-732-268-1930 for Alberta. Alberta players can also email us at support@ab.betmgm.ca. For questions regarding marketing-related cookies and communications, you may contact us at optout@betmgm.com, and accessibility-related inquiries can be directed to accessibility@betmgm.com. Unresolved complaints in Ontario may be escalated to iGaming Ontario at 90 Sheppard Avenue East, Suite 310, Toronto M2N 0A4.